Faqs – Ansera-AI Answer Engine

Frequently asked questions

Ansera is an AI-powered tool that transforms WordPress websites into intelligent, conversational platforms. Leveraging the content already on your site, Ansera delivers contextual, summarized answers to visitors that make for a more intuitive and engaging user experience than traditional search or chatbots.

Is Ansera a replacement for Search?

Yes, Ansera is an enhanced replacement for search functionality on your wordpress site. Unlike traditional search, however, Ansera doesn’t just return a list of links for visitors to sort through.

It provides a natural language response interface for visitors to ask questions and get complete conversational responses.

Can Ansera replace my chatbot?

Ansera can be used in addition to or instead of a chatbot. You can configure Ansera to visually appear like a chatbot icon on the page as well as select up to 5 default questions to guide visitors.

Installation

How does Ansera work?

Once you install Ansera, you can select the pages from your website or external video or audio files you want it to train on. In a matter of minutes, Ansera will create a RAG (Retrieval Augmented Generation) of your database. Users can then ask any questions that Ansera is trained to answer within seconds.

How do I install Ansera?

Ansera is a one click install plugin for WordPress sites and is available here. Ansera will be available soon for Webflow and other custom integrations soon.

How do you train the system on my data?

Ansera uses a RAG (Retrieval-Augmented Generation) model to train the Ansera system within minutes

What data does Ansera sync with automatically?

Ansera syncs with any pages from your website that you select. You can select or unselect a page at any time; Ansera will update responses accordingly.

What other type of files can Ansera sync with?

In addition to your website content, you can link to externally stored content such as YouTube/Vimeo videos, podcasts, pdfs, and presentations

Customization

Can I customize the look of Ansera?

Yes! You can customize almost everything about Ansera from how the widget is displayed to the default questions customers can ask to how Ansera responds to questions that are out of scope. Ansera’s color scheme will match your WordPress site theme so you can use it out of the box if you would like.

How much does Ansera cost?

Ansera is free to use for up to 100 queries a month. Additional features and queries can be purchased starting at $49 a month.

What technology powers Ansera?

Ansera uses OpenAI on the backend.

Is my information being used to train an LLM?

Your information remains local and will not be used to train an LLM or outside resource.

How do you prevent bot traffic?

Ansera integrates with Google reCAPTCHA v3 for invisible spam protection that doesn’t interfere with genuine visitor conversations. Learn more about setting up your Google reCAPTCHA credentials here.

What happens when Ansera can’t answer a question?

A customizable message will be shown to the user stating that the question could not be answered. Additionally, you’ll be able to see which questions were not answered. This allows you to either guide your content strategy or train Ansera to train similar questions in the future.

Can I edit the answers Ansera generates?

You can edit answers in the Ansera dashboard. Ansera will learn from the edited responses to answer similar future questions.

What metrics can I see in the Ansera dashboard?

The Ansera dashboard lets you see information such as how many visitors and queries were generated during a certain time period. Additionally, you can see all queries and how users rated the answers they received.