About Ansera

To convince B2B website owners and decision-makers that Ansera is a better alternative to traditional search, plugins, and chatbots by clearly showing its unique benefits.

We help brands worldwide deliver smarter customer service by transforming static content into intelligent, automated answers.

Since day one, we’ve been committed to building AI-powered solutions that make communication faster, more personalized, and effortlessly scalable — for businesses across every industry.

Support AI Leadership

We invest in advanced research to keep Ansera at the forefront of AI-powered search and communication.

Boost Business Efficiency

Our platform helps organizations automate responses and streamline support operations.

Deliver Reliable Support

We provide comprehensive onboarding and assistance to ensure seamless deployment.

Drive Continuous Innovation

We foster a culture of improvement to constantly elevate the performance of our solution.

Trusted by 1000+ teams globally at innovative companies

We support over 250,000 users and teams

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Chats Handled
Successfully handle over 10 million customer interactions, ensuring prompt and accurate responses around the clock.
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Customer Satisfaction

Achieve a high customer satisfaction rate of 92%, reflecting the effectiveness and reliability of our AI-powered chatbots.

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Businesses Served
Successfully handle over 10 million customer interactions, ensuring prompt and accurate responses around the clock.
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Languages Supported
Successfully handle over 10 million customer interactions, ensuring prompt and accurate responses around the clock.

Frequently asked questions

Discover our help desk FAQs to learn how we efficiently address your technical issues, ensuring you receive the support needed to stay productive and focused.

You can contact the help desk via phone, email, or through our online support portal, available 24/7 for your convenience.

Our help desk can assist with a wide range of technical issues including software troubleshooting, hardware problems, network connectivity, account access, and general IT support.

Yes, our help desk can provide remote assistance using secure remote access tools to troubleshoot and resolve issues directly on your device.

The help desk operates 24/7 to ensure you receive timely support whenever you need it, including weekends and holidays.

Yes, you can check the status of your support request through our online support portal or by contacting the help desk directly for updates.